Bravelily patient experience management application envisaged to empower Hospitals to facilitate a great patient experience. Cloud based highly secured patientengagement platform offers “Automated feedback”&“Complain Management” modules to overall improve the “Happiness Index”.
With Bravelily Patient engagement platform , every patient graduates into a brand ambassador of the hospital. It’s a platform that puts Word-of-mouth publicity on a driver’s seat, it changes the way we look at each patient touch points (experience), offers real time and rich dash board for the decision support system. It also offers hospital level analysis to a patient level detailing on the click of a button. Improving patient happiness has become an increasingly important goal for hospitals in recent years. In addition to keeping your patients happy and healthy, improving your patient happiness also earns you more revenue.
With Bravelily Service Request, Automated Feedback, Smart Alerts, Real time Analytics module/ features you are sure of improving the happiness index of your patients positively.
a place wherever the patient happens to be!
The “third place” is both everyplace and no place.
Multidevice Capture patient feedbacks on tablets, through website, email and SMSor even thru call centre. API for Website, Internal screens, Social Plug ins and with hospital information system
Ticket based service request module offers multi-level escalations and intuitive dashboard which is automated and reduces the turnaround time, helps in enhancing patient experiences
Multi-languageWe understand that you can't risk excluding potential customers just because your system does not support their language. Speak the language your customers want to speak, we support all languages.
Improves authenticity:Role based access, OTP and feedback confirmation process increased the authenticity of the feedback, process encourages video feedback.
Build Trust System allows you to celebrate positive content online on your website and social pages, reduces the cost of feedback operations, increases the compliance.
Smart Analytics Use of advanced analytics and NPS, Trend analysis, Benchmark analysis for feedback analysis and generating actionable insights, Intelligent system identify customer sentiments which are otherwise difficult to identify.
In a quick perception survey, we found that more digital you are, more you make lives of your patient convenient through digital technologies, the better your brand image in their eyes. Players have started moving to the new normal, the question is, whether are you there? Its not a choice, its only “When” you decide to act.
Schedule a DemoWhile this concept has been evolving over time, Covid-19 has fast tracked the adoption of homecare with tele-consultation taking the driver’s seat.
The biggest change being that Government has released a legal framework for tele-medicine and tele-medicine services are legal now.
